Our Customer Reviews

See how we have helped our customers over the years

At Car Firm we are very proud of our customer service. We go to great lengths to make sure we do our best to make your car buying experience as pleasant as it possibly can be.

Please take a look at what some of our previous happy customers have had to say about us.

View all Google Reviews  

My new car is perfect

Kristina B

A quick note to say thank you for all your help and great customer service. My new car is perfect. I would definitely recommend you to friends and family.

They are very helpful

Michael K

Can say that these are good people, they are very helpful and they went out of there way to help me when i needed assistance, BMW 1 SERIES OWNER A+++++

Helpful and honest

Carolina M

Fabulous service, sincere helpful and honest. Got a great deal and love my new Peugeot thank you Car Firm.

Very polite and helpful

Carolina M

I brought my daughter's first car from this company, very polite and helpful. would be recommending to my friends and family.

The manager was on site and went over the odds

Dr Suhail K

Excellent service. The sales team were extremely friendly and seemed to care about my needs. The manager was on site and went over the odds to give a deal that was acceptable for the both of us. Would definitely use this for any future car purchases and I would recommend this to anyone who is looking for a car purchase without the added headache.

Would definitely recommend!

Henry J

Great service! Brought my new car from these guys! Excellent service as well as excellent after care! Would definitely recommend!

An excellent team, excellent finance rates

Andrew B

Cars are very well presented, staff are polite. An excellent team, excellent finance rates and decision turnarounds.

Clean cars, professional staff

Grant S

Clean cars, professional staff, no BS, fair prices. Very happy with the car (Mondeo Titanium X), great condition, Mohammed was very professional and helpful through the process. Appreciated the going the extra mile.

Car is perfect, was a pleasure doing business

Jonathan A

Just purchased my Renault megane from Car Firm. Car is perfect, was a pleasure doing business with these guys and would definitely recommend.

Excellent service, great staff

Naz S

Bought my Toyota Prius from Car Firm, excellent service, great staff and 3 weeks into it - what a great car Very very pleased with everything - thanks Car Firm.

Excellent service, no pressure

John E

Excellent service, no pressure. Really nice team, went to look around and there was so much to choose from. Did not buy on the same day, evaluated when I got home came to a conclusion and the next day purchased a Vauxhall Insignia. Highly recommended A****

Would definitely recommend them

Michael L

Brilliant customer service, both males very professional and polite, car in excellent condition, possibly the cleanest car I have bought. Went with parents, who also said they were very polite. Would definitely recommend them.

Helpful sales staff

Ronny A

Bought my Audi A5 from Car Firm and the customer service I received was second to none. They made me feel really comfortable, helpful sales staff, gave me my own time to inspect the car and made the whole transaction pleasant. Would definitely use again and definitely recommend. Thank you once again Car Firm.

Customer service at Car Firm was brilliant

Shobaz M

I bought my company car via Car Firm. The Mercedes C Class was in immaculate condition which continues to drive perfectly. The customer service at Car Firm was brilliant particularly Mr Adil who managed my transaction efficiently. He knew exactly what I was looking for and I would recommend others to purchase their car from Car Firm.

Friendly helpful staff, got a great deal

Hamid M

Friendly helpful staff, got a great deal. Enjoying my new car. I will defently recommend. Thanks Car Firm.

Cup of coffee and some friendly banter

Qaiser A

Bought my 24th car BMW 525d from the lovely gents at Car Firm. At first I was a bit sceptical of buying from a dealer but with the growing number of "traders" who trade from their grandfather's driveways I lost trust in who is private and who is trade. So I walk in and to my dismay I was not attacked buy an eager sales man with his daily sales pitch. So I had a look around at the selection of fine motors. I was not sure if I wanted to buy an Audi A4 or a BMW 5 Series. After a few moments the sales man came over to greet me and assisted. He explained the pros and cons of each make why I should or shouldn't and how it suits my needs. So we made a decision to buy. Now I'm thinking I never pay the asking price so how do I start the bartering. I asked what's the best price? The gentleman replied what would you like to pay for it?! After a cup of coffee and some friendly banter, there you have it I am the proud owner of a bmw 525d at a reasonable price. With warranty and a full valet. Great lads, great company.

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